Aeroplan eStore Guide: Shopping, Amazon and Missing Points

Aeroplan eStore lets members earn Aeroplan points on eligible purchases made through its shopping links. Start with Air Canada's eStore overview, sign in and read the retailer's current offer before shopping. Points are a reward toward a future redemption, not cash paid back to your bank account.

This guide reviews published provider information. We have not tested every merchant or guaranteed that a particular order will earn points. For a current comparison, use our store directory.

How to shop through Aeroplan eStore

1. Choose the item and compare its delivered price before considering rewards.
2. Open the retailer's offer in eStore and check eligible categories, exclusions and promotion dates.
3. Sign in with the Aeroplan account that should receive the points, then follow the retailer's shopping link.
4. Follow that offer's instructions for your cart, browser session and coupons. Do not assume a mobile-app purchase has the same eligibility as the web offer.
5. Keep the order number, purchase date, receipt and a copy of the offer until the points post.

The key decision is which offer covers your actual basket. A headline multiplier is not enough information to choose between two portals.

Does Aeroplan eStore work with Amazon?

Check Amazon's current listing inside eStore before each order. This guide does not establish that every Amazon item qualifies, or that an offer will remain available. Look for the product category, effective dates, exclusions and any instructions about items already in your cart. If a category is not clearly included, do not budget for points on it.

For a mixed basket, record the eligible items separately. An order containing one qualifying item does not establish eligibility for everything else in the shipment. Compare other offers on our Amazon page, then use the provider's actual terms to decide.

Aeroplan eStore missing points: where to claim

Air Canada directs shopping claims to the eStore missing-points form. Its missing-transactions page separates eStore claims from flight and other partner claims. Use the shopping route for an eStore order; a flight-claim deadline is not a shopping deadline.

Before submitting:

• Check the posting window in the retailer's offer and the current claim form. Base points and promotional points may need separate checks; use the terms of your purchase.
• Confirm which Aeroplan account you used and whether any order was cancelled, returned or changed.
• Gather the retailer name, order number, date, eligible subtotal and offer evidence. Submit documents through the official form, not in a public comment.
• Save the case number and follow up on that case if support asks for more information.

There is no universal wait period promised here. Check the form early enough to learn its submission deadline, even if you are still waiting for points to post.

Are points better than cashback?

Use a redemption value you can actually achieve. As an illustration, 400 points valued at 1 cent each are worth $4 to you. At 1.5 cents each they would be worth $6. Those assumptions are not guaranteed Aeroplan values. Compare that amount with the eligible cash rebate and the delivered price.

Read our cash-versus-points comparison or Blue Rewards versus Aeroplan eStore before choosing. If you want help with a cash rebate instead, use the cashback tracking checklist.

Canada Cashback Monitor may earn commission through partner links. Our comparison helps identify options; the provider decides whether a purchase qualifies.